Winning details to explore the reasons behind the high quality of Foton Cummins

“Taishan does not reject fine soil, so it can be high; Jianghai does not choose trickle, so it can be deep.” Visible, the height and depth of things is the need to accumulate details to achieve step by step, and all things have the same sense of value Rely on details to be further improved.

In the field of commercial vehicle manufacturing, it is important to focus on the details of the implementation level. For the production companies, even if the company itself has grand strategies, wise decisions, and perfect product designs, there is no strict and careful implementation of the details, and everything will become empty and difficult to become a reality. It is no exaggeration to say that today's market competition has reached an era of winning details. For the details of the control, Futian Cummins has held enough right to speak.

Production line quality is closely linked with manufacturing

When you enter the Foton Cummins Engine Production Plant, you first feel that you are meticulous from the details. Whether it is the production process or the operation process, everything is in order, and Randy Cummins Quality Director Randy is here. Initially, the reporter also had questions about the location of the office of the quality director. After listening to the introduction of Director Randy, it was learned that Foton Cummins’s control of the details came from the management.

Foton Cummins Quality Director Randy Foton Cummins Quality Director Randy

“The core responsibility of the quality director is to strictly control the quality of the product, so the office is located inside the factory is the most suitable.” Randy Cummins Quality Director Randy said, “Quality and manufacturing are closely linked, the quality of the office is set in the production line , can get any information related to production at the first time, once the problem can be dealt with the first time, easy to communicate, but also facilitate the better convergence between quality and manufacturing.

From the details of the site selection, it is enough to see that Foton Cummins has strict standards and requirements for product quality. In the production process, the high quality of the product is reflected in the details.

During the ten years, while Foton Cummins continued to meet increasingly stringent emission regulations and user requirements, the quality control process was also changing accordingly to meet more stringent requirements.

From the very beginning of a product design, Foton Cummins took full consideration of its quality, that is, the product quality of Foton Cummins was injected into the product's entire life cycle. Randy said: "In the early stages of product development, Foton Cummins adopted the VPI (value package import) process for product development or modification to meet the requirements. The VPI process has a set of rigorous inspection standards to ensure that everything including product development meets quality requirements. Requirements, which include everything from design, supplier, assembly and service preparation."

Randy Cummins Quality Director Randy at Production Workshop Randy Cummins Quality Director Randy at Production Workshop

“Fukuda Cummins will also invite users and suppliers to participate in the product development process to ensure that products and processes meet market demand. After the products are put on the market, Foton Cummins will pay close attention to market feedback to ensure that any problems can be quickly resolved. It is worth mentioning that, in terms of manufacturing, Foton Cummins adopted statistical process control (SPC) tools to ensure that no non-conforming products were produced during the manufacturing process, and that all Futian Cummins products met the domestic and global quality standards TS16949 and IATF16949."

In addition to the development of standards and quality standards, high-quality frontline staff is an important guarantee for the high quality of Foton Cummins products. This balanced triangle concept of people, processes, and products is the key to the success of Foton Cummins, which also proves from another level that the product quality of Foton Cummins is closely linked with manufacturing and manufacturing.

Satisfy customer demand quality and market interdependence

For the past ten years, Foton Cummins has invested a lot of effort to establish effective channels for communicating with customers. Through these channels, Foton Cummins has also received rich quality-related feedback. Therefore, Foton Cummins truly understands and grasps the needs of users and markets.

Randy told reporters: "Product quality and market are interdependent. During the time when the product was put on the market, Foton Cummins used market research and other methods and processes to collect customer voices to understand customer needs and cognize Futian Cummins products. To ensure the product quality of Foton Cummins meets the industry standards, it can achieve better convergence and integration with downstream customers and upstream suppliers, which not only can achieve better product quality, but also can identify risks in every aspect. And respond effectively to possible problems."

Foton Cummins X12 Engine Foton Cummins X12 Engine

In the process of market research and feedback, users' satisfaction with the ISF engine is very high. Users generally believe that Cummins and Foton Cummins represent high quality. Randy explained that in-depth and extensive communication with users can enable Foton Cummins to better understand their feedback and needs, and at the same time further grasp the ever-changing market trends, so as to lay a foundation for users to achieve greater value and success. Randy said: "Users' satisfaction with our products is so high, to a large extent, that we can better understand and meet their needs."

The reporter also learned that the warranty database established by Foton Cummins summarizes the quality information collected by the service stations and is read, interpreted and analyzed by a dedicated team to provide primary sources of data for product improvement and quality improvement. In addition, Foton Cummins can provide users with remote control solutions for the engine. Its database is based on cloud computing. It can constantly monitor the operation of the engine and can guide the driver to complete the drive from preventive maintenance to driving habit optimization. This is another high quality embodiment of the Foton Cummins engine.

The level of product quality often depends on the details, but the details are reflected in the mature manufacturing process. Today, after ten years of development, Foton Cummins has already possessed advanced and mature production and manufacturing processes. Futian Cummins is even more capable of controlling every detail in the production process and after putting the product into the market. Perhaps this is the reason why Foton Cummins products can always maintain high quality.

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