Recently, "China Auto News Network" received consumer complaints, saying that the company burned the oil seriously and burned the engine oil after running for 3,000 kilometers. Moreover, according to the consumer's report, Dongfeng Nissan's serious burning of oil is not limited to a car. The models of the HR16DE engine produced by Dongfeng Day have this problem, especially the models produced in 2013 and 2014 are the most serious. However, when “China Auto News Network†communicated with Dongfeng Nissan, the other party refused to admit that burning oil was a common quality problem, so there was no recall plan. High rotary tumble action crushes core butts and cleans the sand off gates, runners, and sprue. Melting efficiency is increased with clean and condensed melting stock. The sand is recovered and slag handling and disposal costs are greatly reduced as well. The machine eliminates shot blasting of the melt returns and can process large mold and core lumps. Additional savings include the elimination of the cleaning room bottleneck as well as the need for expensive jaw crushers. Rotary Crusher,Rotary Concrete Crusher,Metso Rotary Crusher,Rotary Impact Crushe Shenyang Sanland Mining Equipment Manufacture Co., Ltd. , https://www.sanlandcrushers.com
The disagreement between the two sides makes us even more curious: what is the truth of the matter?
The 1.6L engine burned oil seriously, and the owner of the car was very worried. "I bought it on July 18th, 2014. I bought it at the Fengtian franchise store in Huadu District, Guangzhou. The engine burning oil problem soon appeared and ran almost two. Thousands of kilometers have already been close to L. If you run another 1000 kilometers or so, you will definitely be below L." Consumer Mr. Xu said in an interview with China Auto News.
The L point is the lowest point at which the engine maintains the normal operation of the engine. The H point is the highest point of the oil filling. Under normal circumstances, the maintenance of the 4S shop will add the oil to the middle of the L point and the H point. This is to keep the engine running. The best case. However, generally, the oil can be maintained for 6 months or about 5,000 kilometers, that is, the 4S shop can be added according to the law of maintenance. But Mr. Xu’s car, the oil seems to drop a little faster, and it is still getting worse.
Mr. Xu said that the problem of burning oil in his car has become more and more serious since then. On the photo of the dipstick he just showed, we saw that it was the oil dipstick he had just ran for 1000 kilometers, and it had already burned more than half. "I burned at this speed, I am worried that the oil is burned out." Mr. Xu said.
After discovering the problem, Mr. Xu found the Dongfeng Nissan 4S shop, but did not get a reply. The 4S shop did not judge Mr. Xu’s burning oil problem as a product quality problem, which made Mr. Xu very troubled.
Burning oil is a common phenomenon. The more the engine is repaired, the more unique it is. After investigation, we found that the problem encountered by Mr. Xu is not a case. In fact, this is a serious quality problem hidden behind the high sales volume and high production capacity of Dongfeng Nissan. According to the "China Automobile New Car Network", it has been known that the owner of the Dongfeng Nissan engine oil has reached thousands of people. Everyone even organized themselves to discuss solutions to overcome the problem of burning oil. The owners of the car said that the Dongfeng Nissan problem vehicle burning the oil is "burning chicken", and the model of the car is called "hybrid system". Because the gasoline engine oil must be added together, the car can run.
Most car owners said that Dongfeng Nissan's 4S store does not recognize the problem of burning oil in the vehicle as a "serious product quality problem." Even many Dongfeng Nissan 4S stores have been concealing the defects of burning oil in consumers, and the oil is added to the fullest for each maintenance, so that the oil can be burned for a little longer. Even so, many Dongfeng Nissan owners found that the vehicle oil loss was extremely high after driving tens of thousands of kilometers. When they found the 4S shop, they found that their vehicles had always had the problem of burning oil.
From the interview with “China Auto News Networkâ€, Mr. Car claimed from Hunan said: “I bought Conway in July of 14 years and did maintenance in the 4s shop for the first time. Later, I changed the oil in my friend, and my friend was venting. When I was in the oil, I found that there was very little oil, that is, I bought it and burned it until I found it for 40,000 kilometers. I explained the situation to the 4S shop. They changed the oil for me, but the 2700 kilometers burned to the end. And the 4S shop said that they can only repair and not change."
According to the feedback report given after the maintenance of the 4S shop, the engine burning oil problem is due to the sealing problem of the piston, but many owners who have been repaired by the 4S shop said that their own car not only did not get better after the repair, burning The problem of the oil is serious, and I can only continue to run the 4S shop repeatedly.
“I bought the new sylphy on April 28, 2014. After driving for 20,000 kilometers, I found that the loss of engine oil has increased significantly. I went to the store on December 9, 2016 to make a record. As of February 26, 2017, I drove 2,600 kilometers. Go offline. Confirm again to the store, the manufacturer replies to confirm the burning oil, only to replace the four matching. Requires to replace the engine, Dongfeng Nissan let the 4S shop reply can not be replaced." Mr. He as the Sylphy owner also has the same distress.
What's more remarkable is that while the problem of burning oil is not solved, many car owners expressed their concern about repairing the vehicle, because the warranty period of many 13/14 models is coming to an end. If the warranty period ends, go to 4S. Shop maintenance, then it must be repaired at your own expense, this will be a small expense.
The owner complained that the complaints were unsuccessful. Dongfeng Nissan officially refused to recall. In fact, almost all consumers who suffered from Dongfeng Nissan's burning oil problem had complained in Dongfeng Nissan's official and after-sales channels, but did not receive any response. On the first issue of this issue, China Car News Network telephoned Guo Wei, Minister of Public Relations of Dongfeng Nissan. Guo Wei said that he was on holiday and had no time for an interview.
Later, the editor interviewed Yue Chao of Dongfeng Nissan Public Relations Department. When asked if Dongfeng Nissan officially knew about the serious burning of engine oil on HR16DE engine, Dongfeng Nissan public relations did not make a positive response, but said that the problem was caused by the after-sales department. Processed. When asked if Dongfeng Nissan recognizes that this is a quality issue that needs to be recalled, Dongfeng Nissan Public Relations said that the recall requires data support and there is no recall plan. Regarding the problem of the warranty period, how to deal with the vehicle and several other key issues, the other side also did not have a positive response.
In 2016, Dongfeng Nissan sold 1.13 million, and Sylphy won the Japanese car sales champion. This achievement can be described as a big win. However, behind the good news, it is often easy to cover up big problems. Dongfeng Nissan HR16DE engine burning oil should be a serious quality problem, but when this problem occurs, Dongfeng Nissan actually chooses to ignore and inaction to consumers. Obviously this is not a big car company that sells millions in China every year, and it should have an after-sale attitude.
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