Business negotiation etiquette

Before the business negotiation, the negotiator must first be identified, and the identity of the negotiator with the other party should be quite similar.

Negotiators must have good overall quality. Before the negotiation, they should organize their own grooming instruments. They should dress neatly and formally and solemnly. Men should shave their beard and must wear a tie to wear a suit. Women should not wear too sexy and should not wear stilettos. Light makeup.

Negotiating venues are arranged well. Rectangular or elliptical negotiating tables are used. The right-hand seat or the opposite seat is respectable and should be given to the guests.

Negotiations should be preceded by the negotiation of the subject, content, and preparation of the agenda. Good planning, goals, and negotiation strategies should be established.

Business Negotiation Etiquette (II) - The Beginning of the Negotiation

At the beginning of the negotiation, the first impression of the negotiating parties' contacts was very important. The words and demeanor should create a friendly and relaxed atmosphere of good negotiation as much as possible.

When you introduce yourself, you should naturally be generous and not arrogant. The person who is introduced should stand up and smile, and he can politely say: "Fortunately," "Please take care" and the like. Ask the other person to be polite, such as "please ask If you have a business card, you must use both hands to pick it up. After the introduction is complete, you can choose a topic of mutual interest for conversation. Speak a little to communicate feelings and create a gentle atmosphere.

The gestures at the beginning of the negotiations also played a major role in grasping the atmosphere of the negotiations. When you should look at each other, your eyes should stay in the square of the other person's eyes to the forehead. This will make the other person feel concerned and feel that you are sincere and serious. Better than rushing down, natural gestures, should not be random gestures, so as not to create a sense of frivolity. Avoid arms crossed in front of the chest, as if it is very arrogant.

The important task at the beginning of negotiation is to understand the details of the other party. Therefore, we must carefully listen to each other's conversations, carefully observe the behavior of the other party, and give proper responses. This can not only understand each other's intentions, but also show respect and politeness.

Business Negotiation Etiquette (III) - During Negotiation

This is the substantive stage of the negotiations, mainly quoting, inquiring, negotiating, resolving contradictions, and handling the cold field.

Quotation - to be clear, to abide by the credit, not to deceive the other side. In the negotiations, the quotation must not change, the other party once accepted the price, it will not change.

Inquiries - Prepare relevant questions in advance, choose when the atmosphere is harmonious, and be open-minded. Avoid inquiries when the atmosphere is cold or tense, and verbs should not be overdone or inquiries, so as not to cause dissatisfaction or even annoyance to the other party. However, it should strive for principled issues. Don't let the other party answer when asked to answer questions, and express gratitude to the answerer when they answer.

Consultation - Bargaining is related to the interests of both parties, and it is easy to be impatience and impoliteness. Therefore, we must pay attention to maintaining grace, be calm, seek common ground, and allow differences. Speeches should be civilized and polite.

Resolving Contradictions - Be patient in matters, be patient and calm, not irritated by conflicts, or even attack or insult each other.

To deal with the cold field - at this time the host must be flexible, you can temporarily shift the topic, a little relaxation. If you really have nothing to say, you should make a decisive conclusion, temporarily suspend negotiations, take a short break and then re-run. The host must take the initiative to propose Topics, don't let the cold field last too long.

Business Negotiation Etiquette (4) - Signing After Talks

    At the signing ceremony, all the personnel participating in the negotiations must attend and enter the venue together to give each other a handshake and sit together. Both sides should be staffed with signatories, standing on the outside of the signatories of each party, and the rest of them standing on their own. Representation behind.

The assistants must assist the signatory to open the text and specify the location of the signature by hand. The representatives of both parties sign the text on their own, and then the signatory exchanges are exchanged. The representative then signs the text.

After signing, the two parties should stand up at the same time, exchange texts, and shake hands with each other to congratulate the success of the cooperation. Other entourage personnel should express their joy and congratulations with warm applause.